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I'm trying to synchronize with my Kyocera Smartphone, but not all of the information is exchanged. I've even tried forcing a full synchronization. What's wrong?

Cause

You may have created your profile using PalmDT instead of Palm OS devices.

Solution

The solution involves two types of change.

1. From the Kyocera Smartphone CD, select Install Outlook Conduit.
2. Follow the steps on the screen to install the conduit.
3. From the Windows Start menu, go to Programs, then PDAsync, and click the profile for PalmDT.
4. Click New Profile.
5. Change the Name to read PalmOS devices and Outlook.
6. In the Hand Held translator field, click Palm OS devices.
7. In the Partner translator, click Outlook.
8. Click OK.

Product: PDAsync
KB: 647  Last updated: Invalid Date
Keywords: Mobile Device Synchronizing: Email 
Platforms:

• Win2K
• Win95
• Win98/SE
• WinMe
• WinNT
• WinXP

Wildcards (internal use):

• Mobile Device Synchronizing
• Email