I store my ACT!™ records in a public database. When I try to synchronize with my mobile device, all of the records are synchronized. How can I keep other's records from synchronizing with my mobile device?

Cause

PDAsync is not configured to select a specific user's records.

Solution

To configure the settings in PDAsync:

1. From the Windows Start menu, go to Programs, then PDAsync.
2. Click the synchronization agent for ACT!™.
3. Click Settings, and then the Data Sources tab.
4. In the left column, select a category, and click Change.
5. Select the user name that you want to act as a filter for the public database.
6. Click OK and retry the synchronization.

Note: If you have other's records on your mobile device, PDAsync will not remove them when the synchronize is next run. You'll need to either delete them individually or if your version of ACT!™ on the mobile device can create reports, this can be used to help you locate the records to be deleted.

Product: PDAsync
KB: 626  Last updated: Invalid Date
Keywords: Mobile Device Synchronizing: ACT 
Platforms:

• Win2K
• Win95
• Win98/SE
• WinMe
• WinNT
• WinXP

Wildcards (internal use):

• Mobile Device Synchronizing
• ACT