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PCmover installation error: Unable to save file C:\WINDOWS\Downloaded Installations\{A45F2769-197F-49A5-937B-04A3EE}. The process cannot access the file because it is being used by another process


This issue is generally caused by attempting to install PCmover when it is already installed or some corruption in the DemoShield application.


Open Add/Remove Programs in the Windows Control Panel and see if either PCmover or Laplink PCmover is present there. If they are, uninstall them from there.
Download and install a fresh copy of PCmover from the following web page on BOTH computers:

Once you have updated and installed PCmover on both computers, continue following the directions in the updated PCmover Quick Start Guide. You can find that here:

If the above steps do not resolve the problem or PCmover does not show up in Add/Remove Programs, then use Windows Explorer or My Computer to browse to C:\WINDOWS\Downloaded Installations and delete the {A45F2769-197F-49A5-937B-04A3EE} folder. See note in the Symptom section .

Product: PCmover
KB: 1066  Last updated: Feb 11, 2008
Keywords: Install: Errors  Error Messages: Install 

  • WinXP
  • WinMe
  • Win98/SE
  • Win2K
  • Win95
  • WinNT

Wildcards (internal use):

  • Install
  • Errors

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