Question
Why do I get a message telling me that the "ShareDirect server is unavailable" when I attempt to register ShareDirect, or when I try to log on after successfully registering?
Answer
This message will appear if you have lost your Internet connection. To test whether you are
connected, check that you can open web pages with your Internet browser.
If your browser is functioning, you may want to check the settings for your personal
firewall. ShareDirect may be blocked by your personal firewall from communicating with the
ShareDirect server. Open your personal firewall settings and add ShareDirect to the list of
programs that are allowed to access the Internet.
Product: ShareDirect
KB: 239
Last updated: Feb 11, 2005
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