Question
The USB option is grayed out when I try to select it as my method of transfer.
Answer
This will occur if the USB drivers were not installed during the initial installation of
PCmover. Uninstall PCmover and reinstall it again, but this time make sure to specify that the USB
drivers be installed during installation.
If this step does not resolve the problem, see
Technical Document 1058: USB cable
troubleshooting for Gold & Silver USB cables on all Laplink products.
Product: PCmover
KB: 220
Last updated: Nov 16, 2004
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