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Question

The USB option is grayed out when I try to select it as my method of transfer.

Answer

This will occur if the USB drivers were not installed during the initial installation of PCmover. Uninstall PCmover and reinstall it again, but this time make sure to specify that the USB drivers be installed during installation.

If this step does not resolve the problem, see Technical Document 1058: USB cable troubleshooting for Gold & Silver USB cables on all Laplink products.

Product: PCmover
KB: 220  Last updated: Nov 16, 2004

 
 
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