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Question

During my migration, the transfer stops and the following message displays: *Parallel Port Error: Unrecoverable data error on parallel port*. What causes this and how do I fix it?

Answer

This error can occur for the following reasons:

  • If either of the computers is running Windows XP, PCMover must be installed on that computer with the “Prepare for a migration over the parallel port” option checked. If you disabled this option during installation, re-install PCMover, making sure this option is enabled.

  • A printer or some other device (such as a scanner or zip drive) may be configured to access the parallel port even when you are not using the device. If this is the case, temporarily re-configure the driver for that device so that it does not access the printer port.

  • If Windows is configured for “Direct Cable Connection” (DCC), which is also called “Direct Parallel Incoming or Outgoing Connection” on Windows XP, Windows will access the parallel port and interfere with the migration. If DCC is installed, disable it. When the problem is corrected, re-start PCMover on both computers and start the migration again.

Product: PCmover
KB: 184  Last updated: Aug 18, 2004

 
 
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