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PCmover - FAQ's
I receive a "Cannot Load Snapshot." error when PCmover or Transfer Your PC is loading the snapshot on the Old computer.
Why isn't the PCmover Windows 7 Upgrade Assistant able to find all my files in the Windows.Old folder?
Why doesn’t the PCmover Windows 7 Upgrade Assistant allow me to migrate to a different drive or computer?
Using PCmover Windows 7 Upgrade Assistant, why is my MovingVan so small?
Why does PCmover create a Moving Van only in 4 GB file increments?
Will all of my old programs work on my new computer if I copy them with PCmover?
Does PCmover support 64-bit versions of Windows?
I enter in the serial number for PCmover exactly as given, and it keeps saying that the serial number is invalid.
What exactly does PCmover move? Will it overwrite my new operating system? What about temporary files in my Recycle Bin or Internet Explorer cache?
Can PCmover migrate my files from one bootable partition to another on the same computer?
Is PCmover refundable?
I do not have Internet access on my Old computer or something is blocking the connection. How do I acquire a validation code so that I may perform the migration?
PCmover/Transfer Your PC did not move my Outlook Express, Windows Mail, or Microsoft Outlook data to the new machine. What did I do wrong?
Will all of my old programs work on my new computer?
Error message: "This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."
Can I use PCmover as many times as I want if I uninstall the software from my computer?
Does PCmover include a cable?
Will PCmover remove my programs or data from the old computer during the migration?
Can I choose which files and applications get moved?
Can I use PCmover to move from a PC to a Mac?
What do all the Custom Migration options mean?
How do I transfer via the File Storage Device method?
Unable to install Windows Easy Transfer after installing PCmover or PCsync.
Will the old PC remain intact? Or does it get erased during the migration?
What if I change my mind? Can I reverse the migration?
Why should I use PCmover instead of XP's "Files and Settings Transfer Wizard"?
Can PCmover migrate multiple users to a new PC?
How Do I...
How do I perform a migration?
How do I get my Adobe products to work after a migration?
Do my computers need to be connected via a network?
How can I get PCmover installed on both computers?
During my migration, the transfer stops and the following message displays: “Parallel Port Error: Unrecoverable data error on parallel port”. What causes this and how do I fix it?
Should I back up the data on my new computer before I use PCmover?
Can anything bad happen when I use PCmover?
Can I migrate from a newer operating system to an older operating system?
My PCmover migration has stalled or is no longer progressing. How do I fix this?
What about the data on my old computer?
I want to install a new hard drive in my computer. Can PCmover migrate my data from the old hard drive to the new one if they are both installed in the same computer?
Can I specify which applications I want to move to the new computer?
The USB option is grayed out when I try to select it as my method of transfer.
Transfer Your PC
Revised Quick Start Card for Transfer Your PC
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